Supervised Child Visits

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Are you separated and in need of a safe space for supervised visits or changeover purposes? Family Life's Children’s Contact Service can help.

Supervised Child Visits

Home > Get Support > Separation

Safe and Supervised Children’s Contact Services

If you’re separated or going through a separation, you may need the Children’s Contact Service. Family Life offers Child Contact Services in the outer South East area of Melbourne.

Our Children’s Contact Service is neutral and child-focused – ensuring that children have safe and supervised contact with their parent. Families may be Court Ordered to use the Service or self-refer. Our Service may also help a child re-establish a relationship with grandparents and significant others after separation.

The Service aim, where it is safe to do so, is to help families move on to self-managing their child contact arrangements.

We offer two types of services:

8 x fortnightly supervised visits

  • Weekend visits 1.5 hour duration
  • Weekday visits 1 hour duration


8 x fortnightly supervised changeover/changeback (transfer of child between parents)


Outer South East area of Melbourne (Please contact us for details.)


Fees may be payable on a sliding scale, subject to income. (Please contact us, as fees vary case-by-case.)

Opening times:

Every Friday and Saturday
Sunday on a fortnightly basis
(Monday and Thursday visits by arrangement)

Please note:
• Waiting periods may apply and vary according to demand.
• Both parents’ application forms are required to proceed with the intake/assessment process.
• Children aged five years and above, may meet with a Specialist Practitioner prior to spending time arrangements commencing.
• Parents are expected to support and encourage their child’s involvement with the Service in line with our child focused policy
• Children are not permitted to attend their parent’s assessment interview. Please ensure that you make child care arrangements during this time.

If you would like to know more about this service or check your eligibility, contact Family Life on (03) 8599 5433 or submit a request through our Contact Us page. To request support from this service, please complete this form.

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