Safe and supervised child visitation services

If you’re separated or going through a separation, you may need supervised child visitation services. Family Life offers supervised child visitation services across three different locations:

• Bayside: Full-Fee
• Frankston: Government-funded
• Berwick: Government-funded

All our contact service centres are neutral and child-focused – ensuring your children have safe contact with their parent. Our services can also help a child re-establish a relationship with parents, grandparents and significant others.

The aim is to help you move on to self-managing your own contact arrangements. Take a look at our children’s contact centres below to find the best fit.

Full-fee service

Unlike many government funded services, once you’ve made your payment you can access Bayside’s services almost immediately. We are highly flexible and can schedule a time that suits everyone involved.

Bayside Children’s Contact Service

• Fees: click to look at Fee Schedule
• Open Times: 6 days a week (Sunday’s by agreement)
• Contact: 8599 5433 or email bccs@familylife.com.au

Download the application form here
Download

Government-funded services

We offer two services at our government funded venues:

1. Supervised visits
2. Supervised changeovers

Berwick Children’s Contact Service

• Fees are payable on a sliding scale, subject to income. Please contact us as fees vary case-to-case
• Open Times: Every Saturday or Sunday on a fortnightly basis
• Catchment: Areas close to Berwick, including Dandenong, Cranbourne and Pakenham
• Contact: 9784 0650 and ask for the Children’s Contact Service

Frankston Children’s Contact Service

• Fees are payable on a sliding scale, subject to income. Please contact us as fees vary case-to-case
• Open Times: Every Friday and Saturday or Sunday on a fortnightly basis
• Catchment: Areas close to Frankston and Mornington Peninsula
• Contact: 9784 0650 and ask for the Children’s Contact Service

Please note;
• Waiting periods apply.
• Families utilise the Service closest to where the child/ren reside.
• The Children’s Contact Services require both parents’ application forms to proceed with the Intake process
• All children aged five years and above, will meet with a Child and Family Counsellor prior to spend time arrangements commencing.
• Parents are expected to support and encourage their child/ren’s involvement with the Service in line with child focused policy
• Children are not permitted to attend the parent’s Intake Interview. Please ensure that you make other arrangements for child care during this time.

Download the application form here
Download

The application process

Step 1: Check your eligibility

Run through the eligibility and application requirements before filling in an application form.

Step 2: Complete application form

Download and complete the online form and send it to your nearest centre:

• Bayside: bccs@familylife.com.au
• Berwick: FM1@familylife.com.au
• Frankston: FM1@familylife.com.au

A separate application form is required for each parent or party.

Step 3: Take part in your intake and assessment interview

Once we receive applications from both parties, we will contact you to arrange an intake and assessment appointment.
Each party must have their own separate interview.

Step 4: Begin your supervised visits at the agreed days/times

Once your application has been approved, you can start your supervised visits with us.

If you have further questions, please contact us on the above contact details.