Op Shop Donation Guide

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Unsure of what you can and can’t donate to a Family Life op shop in Melbourne? Our donation guide has all the information you need.

Op Shop Donation Guide

Home > Op Shops

Opportunity Shop Trading Changes in response to COVID-19

In response to the Victorian Government’s decision to declare a State of Emergency, and to protect our much-valued volunteers, Family Life has made the decision to suspend any volunteering until further notice. We will continue to work with our volunteers to identify any opportunities that can be undertaken remotely during this period.

Volunteers play a vital role in facilitating our stores and consequently all of our community stores and our warehouse, will be closed until further notice.

Store details are as follows:


Family Life Online Opportunity Shop

We are now trading online!
Shop Online


Phone: +61 3 9583 0305
Email: warehouse@familylife.com.au


Black Rock

601 Balcombe Road, Black Rock, Victoria, Australia 3193
Phone: +61 3 9589 4844

Temporarily Closed


435 Nepean Highway, Chelsea, Victoria, Australia 3196
Phone: +61 3 8599 5433

Permanently Closed

Cheltenham (Nepean Highway)

1297 Nepean Highway, Cheltenham, Victoria, Australia 3192
Phone: +61 3 9583 0305

Temporarily Closed


452B Hampton Street, Hampton, Victoria, Australia 3188
Phone: +61 3 9598 7893

Temporarily Closed


12-14 Railway Parade, Highett, Victoria, Australia 3190
Phone: +61 3 9555 2100

Temporarily Closed


Please note that as advice changes, operating hours and days may be affected further.

To ensure the health of our staff and community, until further notice we are still not accepting material donations at our closed stores. We appreciate your support and hope you will be able to hold onto your donations until we’re back at full capacity.

We value your ongoing support and hope you will continue to support us.

Please stay in touch with the latest news on our Family Life Opportunity Shop Facebook Page and Instagram account.

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