You can contact a Family Life Connect mentor by:
Family Life Connect offers support in a caring environment, to residents in the Greater Dandenong region. It can help people experiencing:
Each session with a Family Life Connect mentor is 30–45 minutes long. This is a free service.
No, you can refer yourself. However, a GP or health professional can also refer you.
You can contact a Family Life Connect mentor by:
A Connect mentor will contact you to book an appointment as soon as possible. Appointments are usually booked within a week.
The service is completely confidential.
Appointments can be over the phone or in person at a Family Life Connect site. Mentors are not able to do home visits.
Family Life Connect does not provide relationship counselling, but if you would feel more comfortable having your partner, a family member or friend sit with you, they are welcome to join the appointment.
Yes. If you are aged 16+ and live in the Greater Dandenong area in Victoria, you can access the service.
For support and advice outside the Greater Dandenong area, young people can contact (03) 8599 5433 for alternative service suggestions.
People under the age of 16, and people who do not live in Victoria’s Greater Dandenong community.
Family Life Connect mentors have had a range of training and experience in health, community and peer support services. They receive ongoing training and supervision to continue to enhance their skills.
Mentors draw on their own personal experience to offer caring, evidence-based interventions that aim to improve your sense of wellbeing, decrease emotional distress and improve connections to your community.
People who access the service will be encouraged to enhance their skills in a range of areas including stress management and relaxation, goal setting, decision making and problem solving, self-care, keeping physically healthy, building supportive relationships, and navigating health and community services.
Family Life Connect is not a crisis service. If you need emergency assistance or feel at immediate risk of harm to yourself or others, please contact emergency services on 000.
The is Beyond Blue Support Service available 24/7 on 1300 22 4636 or call Suicide Call Back Service 1300 659 467 or Lifeline 13 11 14.
If you would like to know more about this service or check your eligibility, contact Family Life on (03) 8599 5433 or submit a request through our Contact Us page. To request support from this service, please complete this form.
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