Volunteer Information Hub
Volunteers are an integral part of Family Life’s vision to create capable communities, strong families and thriving children. We couldn’t do this without our volunteers – thank you!
To help you understand what volunteering with The Family Life involves and to support you in your role, there are a few documents and policies you can access at any time. You can view and download those documents below.
If you have any questions about the documents and policies below, please get in touch with your supervising Manager (Store Manager, Distribution Centre Manager or Program Manager/Lead), or with a member of our Volunteering Team.
Volunteering Team Contact Details:
- Phone: 03 8599 5433
- Email: volunteering@www.familylife.com.au
Our 2025 National Volunteer Week Lunch Gallery:
Click below to view and download your favourite pics from the day!
Our Volunteer Policies, Resources and Documents:
Volunteer-Related Policies
Performance and Behaviour
Dealing with Issues
Health and Safety
Background Checks
Our Volunteer Position Descriptions
Position descriptions are a practical tool to help you understand the tasks and responsibilities of the position and also provide an indication of where the role fits within the bigger picture of Family Life.
Join our Volunteer Facebook Group to keep up to date with all things Volunteering at Family Life!
Volunteer Newsletter Editions
In case you have missed one of our recent Volunteer Newsletters, please see recent editions below. Please keep in mind that past issues will no longer have working links as items and events may have finished.
