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Financial Counselling

Money worries can feel overwhelming, especially during separation. Our financial counsellors offer free, confidential support to help you understand your situation and find a way forward. Whether you’re dealing with urgent bills, struggling with debt, or planning for your future, we’re here to help you.

About This Service

Financial counselling is a free, independent, and confidential service.

The Service is provided to people going through separation, who are experiencing financial difficulty.

The service helps you:

  • Understand your financial position
  • Deal with urgent money problems
  • Create a manageable budget
  • Handle debts and bills
  • Plan for your future

Is This Service for Me?

This program is available to family members affected by separation or divorce experiencing financial hardship living or working within the Frankston/ Mornington Peninsula region of Melbourne.

How We Help

Our Financial Counsellors provide information and options to assist with your financial difficulties and provide knowledge and skills to help you build capacity for the future.

Our Counsellors can help with:

  • Budgeting issues (can’t pay bills on time)
  • Debt issues
  • Credit issues
  • Gas, electricity, or phone disconnection
  • Mortgage/loan issues
  • Bankruptcy applications
  • Emergency access of superannuation

Getting Started

If you’d like to learn more about the services we offer at Family Life, please call us on (03) 8599 5433 — we’re happy to answer your questions.

If you’re seeking support for yourself or someone else, please complete our online support request form, and a member of our team will be in touch.

If you need urgent or emergency assistance, you’ll find a list of helpful organisations on our Contact Us page.

Kara's Story

“Kara” is a 34 year old woman with four dependent children. She connected with a Family Life after fleeing her relationship and the family home with her children. 

After working with our Family Law services, in particular our Financial Counsellor, Kara was able to have most of her debt waived and concessions backdated to reduce overall bills and forward expenses.

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