Individual Counselling
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Everyone needs someone to talk to sometimes. Whether you’re going through changes, feeling overwhelmed, or dealing with difficult experiences, you don’t have to face it alone.
About This Service
Our individual counselling services can show you how you deal with life’s challenges by giving you tools and strategies tailored to your situation.
Duration
50 min sessions
Opening hours
9am – 8pm Monday and Tuesday
9am – 5pm Wednesday to Friday

Locations
We offer sessions both online and in person at the following locations:
- Sandringham
- Frankston
Fee
Individual counselling is charged on a sliding scale based on your income. Give us a call to find out how it works.
Family Life’s Family and Relationship Services can also provide safe, government-funded counselling when you need it most. While there is a waiting list, we can prioritise your request based on your situation. Contact us to see if you’re eligible.
How We Help
Counselling is more than just a conversation. It provides a safe space, where you can talk about – and resolve – personal issues with a professional. It can help you with:
- Relationship issues
- Life transitions
- Separation and divorce
- Adjusting to parenting
- Managing grief, loss, and stress
- Mental health issues
- Family violence
- Traumatic life experiences
Attending individual counselling can help you become more self-aware, leaving you with a better understanding of yourself and your relationships. Our individual counselling service is available to everyone, no matter their age or how they identify.
Getting Started
If you would like to know more about this service or check your eligibility, contact Family Life on (03) 8599 5433 or visit our Contact Us page. To request support from this service, please complete this form.

FAQ's
How do I benefit from counselling?
Counselling is more than just a conversation. It provides a safe space, where you can talk about – and resolve – personal issues with a professional.
Individuals can benefit from counselling in several ways:
- Facilitating open communication
- Establishing healthy boundaries
- Addressing past trauma
- Teaching conflict resolution skills
Our individual counselling services can show you how you deal with life’s challenges by giving you tools and strategies tailored to your situation.
What's the difference between individual counselling and couples counselling?
Individual counselling focuses on the you, the individual, while couples counselling specifically addresses issues between partners in a relationship.
What are the fees?
These services are charged based on your capacity to pay. Let us know your situation and we’ll help you find a solution.
How long do the sessions go for?
The sessions are approximately 50 minutes
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