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The Opportunity
The Research and Evaluation Adviser is a Permanent, Full Time or Part time (0.8FTE) role based at Sandringham, Frankston and Dandenong – Bunurong Land. The Research, Outcomes Measurement and Evaluation (ROME) team sits within Family Life’s Clinical Practice, Evidence and Quality portfolio.
The ROME team partners across service areas, community engagement, place-based initiatives, social enterprise and volunteering to embed data-informed decision-making, continuous improvement and organisational learning. We shape evaluation and research priorities and deliver monitoring, evaluation, reporting and learning activities that support evidence creation and use, measure impact, improve service reach and guide future investment.
Working with the Research and Evaluation Manager and teams across Family Life, the Research and Evaluation Adviser provides specialist advice, project delivery and practical support across monitoring, evaluation, reporting, outcomes measurement and client feedback to strengthen evidence-informed decision-making, performance and impact.
Key Responsibility Areas
This role designs and delivers monitoring, evaluation, learning and reporting activities, including frameworks, program logics, theories of change, outcomes tools, dashboards and insight products. It leads and supports evaluations, analyses data, client feedback and service outcomes, and develops surveys and data collection methods to identify trends, opportunities and areas for improvement. The role also advises leaders and teams on evaluation, outcomes measurement, reporting integrity, evidence-informed practice and data quality, builds evaluation and data literacy through coaching, training and resources, and contributes research and evaluation expertise to evidence reviews, submissions, tenders, business cases, strategic initiatives and external projects.
Our Ideal Candidate
Growth Mindset – You pride yourself for your commitment to resilience and continuous improvement. You see growth opportunities as opposed to failures, and you are always on the lookout for an improved workflow or process. You think creatively, value input and feedback from peers, and adapt to changing or unforeseen circumstances.
Curiosity – You naturally seek out learning opportunities and further information without being prompted to by your manager. You clarify the ‘Why’ and like to investigate and explore further information.
Proactivity – You are a positive influence on your colleagues, you opt-in to support organisational projects, and always lend a hand to support others.
This role designs and delivers monitoring, evaluation, learning and reporting activities, including frameworks, program logics, theories of change, outcomes tools, dashboards and insight products. It leads and supports evaluations, analyses data, client feedback and service outcomes, and develops surveys and data collection methods to identify trends, opportunities and areas for improvement. The role also advises leaders and teams on evaluation, outcomes measurement, reporting integrity, evidence-informed practice and data quality, builds evaluation and data literacy through coaching, training and resources, and contributes research and evaluation expertise to evidence reviews, submissions, tenders, business cases, strategic initiatives and external projects.
Who We Are
At Family Life, we believe every child deserves to thrive in a safe and healthy family environment. Family Life is a specialist family services provider that has worked with children, families and communities for more than 50 years. Our vision is to work with clients and partners to create capable communities, strong families and thriving children.
We are known for our innovation and whole-of-community collective impact approach. Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships. We are proudly purpose-driven, independent and not for profit. We support our community through our specialist family services, community strengthening programs, a network of op shops, a vibrant engaged volunteer community and passionate skilled staff.
We support our community through our specialist family services, community strengthening programs, a network of op shops, a vibrant engaged volunteer community and passionate skilled staff.
Working at Family Life is more than just a job. It’s the feeling of knowing that your work is contributing to making the community in which you live a better place and working with others who feel the same way.
Additionally, you will have access to:
A full position description please click here.
Please submit your confidential application including a CV and cover letter addressing the key selection criteria via our Application Portal.
For further information regarding the position please contact
Natalie Kondzic, Research and Evaluation Manager on (03) 8599 5433.
Applications close: Wednesday 23 September 2026*
*We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. Please apply now to ensure you do not miss out!
Belong, Learn and Grow With Us as We Support Families and Build Stronger Communities
Our Employee Value Proposition (EVP) represents the unique benefits, experiences and opportunities that define what it means to work at Family Life. It reflects our commitment to fostering an environment where every team member feels valued, engaged and inspired to thrive.
All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.
Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.
Family Life is a trauma informed organisation and recognises the unique skills, contributions and insights that come from lived experience.
Family Life is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.
