Family Life – Transforming Lives for Stronger Communities
Family Life is a recognised Employer of Choice. Work with us and be part of our supportive, people-focused culture.
The Opportunity
The Orange Door Practitioner is a full-time, permanent role based in the Bayside Peninsula Area (based at one site with a requirement to work out of various offices at times).The Orange Door Practitioner performs the Intake and Assessment function to identify risk, safety and wellbeing concerns from varying referral pathways such as Police reports, Child Protection and Community referrals as well as client self-referrals, to ensure that clients are supported and provided with and/or linked into effective and relevant services. The Practitioner will be required to work collaboratively within a multidisciplinary, inter-agency team, while managing a complex workload.
Key Responsibility Areas
Our Ideal Candidate
You have a Bachelor Degree in Social Work, Psychology, Early Childhood Specialist and/or related behavioural sciences with substantial relevant experience.
You have proven ability to implement key theories, particularly Child Development, Trauma Informed, Systems, Family Violence and Coercion and Control in practice and a well-rounded understanding of Family Violence drivers, risk assessment and safety planning.
You have worked with families and children experiencing complex needs and high-risk issues in one or more of the following services areas: Family Services, Child Protection, Housing, Family Violence, Disability, Mental Health and/or Alcohol and Other Drugs. With this experience comes the ability to conduct comprehensive safety and wellbeing assessments and to work within the ‘Best Interests Principles’ as outlined within the Children, Youth and Families Act 2005 and a sound knowledge of the MARAM framework.
Your ability to develop and maintain strong collaborative relationships and partnerships with key stakeholders has also led you to successfully engage with families who are reluctant to use support services. You are experienced in working with ambivalence and uncertainty in the context of ongoing environmental change and complex problems for vulnerable members of the community.
You have the capacity to remain calm and focused under pressure and take initiative in resolving problems. Your excellent communication and time management skills enable you to work under limited supervision with full accountability for your own tasks and duties.
Who We Are
At Family Life, we believe every child deserves to thrive in a safe and healthy family environment. Family Life is a specialist family services provider that has worked with children, families and communities for more than 50 years. Our vision is to work with clients and partners to create capable communities, strong families and thriving children.
We are known for our innovation and whole-of-community collective impact approach. Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships. We are proudly purpose-driven, independent and not for profit. We support our community through our specialist family services, community strengthening programs, a network of op shops, a vibrant engaged volunteer community and passionate skilled staff.
Working at Family Life is more than just a job. It’s the feeling of knowing that your work is contributing to making the community in which you live a better place and working with others who feel the same way.
Additionally, you will have access to:
A full position description please click here.
Please submit your confidential application including a CV and cover letter addressing the key selection criteria via our Application Portal.
We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. Please apply now to ensure you do not miss out!
For further information regarding the position please contact Rhianna Cattunar, Orange Door Team Leader on 03 8599 5433.
Applications close: 13th June 2025
Belong, Learn and Grow With Us as We Support Families and Build Stronger Communities
Our Employee Value Proposition (EVP) represents the unique benefits, experiences and opportunities that define what it means to work at Family Life. It reflects our commitment to fostering an environment where every team member feels valued, engaged and inspired to thrive.
All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.
Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.
Family Life is a trauma informed organisation and recognises the unique skills, contributions and insights that come from lived experience.
Family Life is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.
