Family Life – Building connection, safety and wellbeing. Together.
Family Life is a recognised Employer of Choice. Work with us and be part of our supportive, people-focused culture.
The Clearance Store Manager is a Full Time, Permanent role based at Family Life Clearance Store and leads the operations of a large-format clearance retail space, managing high volumes of clothing, books, furniture and homewares. You will oversee stock flow, guide staff and volunteers, and create an organised, customer‑focused environment aligned with Family Life’s values.
As our Clearance Store Manager, you’ll be at the heart of a bustling retail environment, leading daily operations, keeping stock flowing smoothly, and shaping a store layout that feels functional, safe and inviting. You’ll bring energy and purpose to the floor, championing excellent customer service and creating a space where shoppers feel welcome and supported.
You’ll also get to flex your leadership skills by guiding an amazing mix of staff and volunteers, all while driving stock levels, coordinating exciting promotions and sale events, and keeping clearance targets on track. If you love rolling up your sleeves, collaborating with passionate retail and volunteer teams, and confidently managing everything from OHS compliance to cash handling, this is your chance to shine in a role that never stops giving back – to you, the team, and the community.
Our ideal candidate brings opportunity shop or clearance‑style retail experience and feels confident stepping into a fast‑paced, high‑volume environment. You communicate clearly, lead with heart, and create a supportive, energising space for both staff and volunteers. You understand the rhythm of retail, you’re proactive when challenges arise, and you know how to motivate and guide a team so everyone feels valued and set up for success.
This role requires someone who is energetic and able to meet the physical demands that come with managing furniture, homewares and high stock turnover in a large format clearance store.
You are also highly organised, tech‑savvy, and ready to hit the ground running when it comes to the operational side of the role. Whether you’re navigating Microsoft Office, managing POS or CRM systems, or streamlining processes to keep the store running smoothly, you bring a calm, capable approach. If you thrive in roles where every day brings variety, connection, purpose and hands‑on impact — you’re exactly who we’re excited to meet!
Family Life is a specialist family services provider with over 50 years’ experience supporting children, families and communities. We believe every family deserves to thrive in a safe and supportive community, and we work alongside clients and partners to build capable communities, strong families, and thriving children.
Known for our innovation and whole-of-community approach, we’re committed to creating lasting, positive change and fostering resilience and healthy relationships.
Our network of Op Shops and warehouse, supported by dedicated volunteers, operates as a Social Enterprise – facilitating local community connections and promoting reuse and recycling. As a values-driven organisation, we live the Family Life Way, working together to strengthen the communities we serve.
Working at Family Life is more than just a job. It’s the feeling of knowing that your work is contributing to making the community in which you live a better place and working with others who feel the same way.
Additionally, you will have access to:
If you’re a passionate retail leader with a heart for community and a head for business, we’d love to hear from you.
Apply today and help us create stores with purpose and heart.
A full position description please click here.
Please submit your confidential application including a CV and cover letter addressing the key selection criteria via our Application Portal.
We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. Please apply now to ensure you do not miss out!
For further information regarding the position please contact
Liz Thomas, Head of Retail on (03) 8599 5433.
Applications close: 4 March 2026
Belong, Learn and Grow With Us as We Support Families and Build Stronger Communities
Our Employee Value Proposition (EVP) represents the unique benefits, experiences and opportunities that define what it means to work at Family Life. It reflects our commitment to fostering an environment where every team member feels valued, engaged and inspired to thrive.
All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.
Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.
Family Life is a trauma informed organisation and recognises the unique skills, contributions and insights that come from lived experience.
Family Life is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.
