Brief Family Support

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Our Brief Family Support service helps families (over the phone) with advice, resources and connections to navigate challenges experienced during parenting.

Brief Family Support

Home > Get Support > Parents and Families

Our Brief Intervention Support Program is a short term, voluntary, free of charge Program for families.

Our aim is to provide over the phone support to families who may require assistance and resources on how to manage family challenges, help finding a local service or support growing their community support networks.

Our Practitioners can assist your family by providing you with advice and resources about parenting infants, children and teenagers and understanding their development, behaviours, and routines.

We can direct you to support services

Family Life offers a number of different courses, programs and workshops that can help get your life back on track after a relationship breakdown. Our courses are best suited to divorced or separated parents, carers or grandparents who are experiencing difficulties with:

  • Disability
  • Mental health
  • LGBTIQ+ services
  • Teenager support
  • Parenting support
  • Aboriginal and Torres Strait Islander services
  • Separation services
  • Cultural services
  • Financial counselling
  • Family violence counselling
  • Alcohol and drug services
  • Carer services
  • Health services

We can assist you to expand your community networks such as

  • Maternal Child Health Nurse
  • Teenager groups
  • Support groups
  • Play groups
  • Mothers groups
  • Sporting clubs
  • Mentoring services
  • Tutoring services
  • Childcare services

We can provide support to you & your family if:

  • You reside in Bayside City, Glen Eira City, City of Kingston, Frankston City or Shire of Mornington Shire
  • You are the parent or primary carer of a young person under 18 years of age
  • You and your family are not being supported by a Family Violence Case Manager, Child Protection Case Manager or Family Services Case Manager

The Orange Door contact information:

If you require more urgent support for serious and complex challenges (such as current family violence, high risk mental health concerns or concerns around physical and sexual abuse) you should contact The Orange Door on 1800 319 353 to receive support and assistance.

How to get in contact with us:

If you feel you and your family would benefit from support from our Program please email us providing your contact information (name, children’s names, suburb and best contact number) and we will respond to you shortly. Email: briefintervention@familylife.com.au

If you are unsure if your family is eligible to receive support from this Program please email us anyway and we can point you in the right direction to receive the support you need. Please note, the Program inbox is monitored Monday – Friday during business hours and not on Public Holidays.

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