Volunteer FAQs

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Interested in volunteering at Family Life? We answer your most frequently asked questions about volunteering at Family Life below.

Volunteer FAQs

Home > Get involved > Volunteer with Us

Q – Why should I volunteer?

A – Make a positive difference and support your community. You could learn new skills, make new friends and gain confidence to improve your career prospects. And that’s just to name a few reasons.

Q – Do I need experience?

A – Experience required depends on the Volunteer position you are interested in.

Op Shop positions – Fashion experience preferred, but not necessary, training will be provided.

Family Support Services – qualifications or undertaking study

Community Group programs – Volunteers complete a two day training course, depending on their qualifications and experience. They are then supervised and supported to work with families in areas of parenting support and skill development, home management, accessing services and resources, counselling, group work and community work.

Volunteer Mentoring and Tutoring – Opportunities exist for volunteers to mentor, tutor and support young people. Mentors are given specialised training before being linked with a young person. Ongoing supervision ensures that the Mentor can seek professional guidance and support.

Q – What is the minimum age for volunteering at Family Life?

A – The minimum age for volunteering is 15 

Q – What type of volunteering opportunities are available?

A – There are numerous volunteer positions across the Family Life organisation. Current volunteer vacancies can be found here.  

Q – Will I receive training?

A – Once matched to a volunteer program, volunteers undertake an induction session/s covering aspects such as:

  • History of Family Life
  • Rights
  • Responsibilities
  • Opportunities
  • Confidentiality
  • General information about Family Life and our work in the community

Further training is dependant on the Volunteering role and the existing skills of the volunteer.

Q – How many hours do I need to do?

A – If you have a few hours to spare,  as much or as often as you can.

Q – What paperwork do I need?

A – All volunteers need to have a National Police Check and a Working with Children Check that is no older than three months. Family Life covers the cost of your Police Check and the volunteers Working With Children Check is free. We just need to sight your original ID or your certified copies.

Q – What locations can I volunteer in?

A – We have 5 Op Shops, a warehouse, 3 community houses and lots of community based opportunities. For address details of the above please click here

Q – Will it be fun?

A – It’ll be lots of fun.

Q – Money raised at the Op Shops, does it stay in this community?

A – All money raised in the Op Shops helps to fund Family Life’s local community based programs, like PeopleWorx and Creating Capable Communities.

If you are interested in volunteering please;

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