Family Life – Transforming Lives for Stronger Communities
Family Life is a recognised Employer of Choice. Work with us and be part of our supportive, people-focused culture.
Family Life Op Shops are more than just retail spaces – they’re local hubs of connection, community and purpose. We’re looking for dynamic Retail Store Managers to lead our Community Op Shops with heart, energy and creativity.
As a Store Manager, you’ll be responsible for day-to-day store operations, inspiring your team of volunteers and staff, and ensuring our customers have a wonderful in-store experience. Beyond exceptional retail skills, we’re looking for someone who can build positive relationships, nurture volunteers, and bring fun, community-focused ideas to life.
If you’re a natural people leader with retail know-how and a passion for giving back, this could be the perfect fit.
Who We Are
Family Life is a specialist family services provider with over 50 years’ experience supporting children, families and communities. We believe every family deserves to thrive in a safe and supportive community, and we work alongside clients and partners to build capable communities, strong families, and thriving children.
Known for our innovation and whole-of-community approach, we’re committed to creating lasting, positive change and fostering resilience and healthy relationships.
Our network of Op Shops and warehouse, supported by dedicated volunteers, operates as a Social Enterprise – facilitating local community connections and promoting reuse and recycling. As a values-driven organisation, we live the Family Life Way, working together to strengthen the communities we serve.
Working at Family Life is more than just a job. It’s the feeling of knowing that your work is contributing to making the community in which you live a better place and working with others who feel the same way.
Additionally, you will have access to:
If you’re a passionate retail leader with a heart for community and a head for business, we’d love to hear from you.
Apply today and help us create stores with purpose and heart.
A full position description please click here.
Please submit your confidential application including a CV and cover letter addressing the key selection criteria via our Application Portal.
We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. Please apply now to ensure you do not miss out!
For further information regarding the position please contact
Liz Thomas, Head of Retail on (03) 8599 5433.
Applications close: 20 June 2025
Belong, Learn and Grow With Us as We Support Families and Build Stronger Communities
Our Employee Value Proposition (EVP) represents the unique benefits, experiences and opportunities that define what it means to work at Family Life. It reflects our commitment to fostering an environment where every team member feels valued, engaged and inspired to thrive.
All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.
Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.
Family Life is a trauma informed organisation and recognises the unique skills, contributions and insights that come from lived experience.
Family Life is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.
