Orange Door Practitioner – Frankston

Transforming lives for stronger communities

  • Full Time, Permanent Opportunity, Frankston Location
  • Level 6 SCHADS Award $92,694.16 per annum plus superannuation
  • Enjoy the benefits of a flexible work culture through our Hybrid Working Model

Join Family Life as our Orange Door Practitioner and be part of an organisation that allows you to prioritise your health and wellbeing within a supportive, people-focused culture.

About Family Life

Family Life is a specialist family services provider that has worked with children, families and communities for more than 50 years. At Family Life, we believe every child deserves to thrive in a safe and healthy family environment. Our vision is to work with clients and partners to create capable communities, strong families and thriving children.

Family Life is known for its innovation, impact and whole-of-community approach. Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships.

The Opportunity

The Orange Door Practitioner is a Full Time, Permanent role based at Frankston. The Practitioner will be required to perform Intake and Assessment function identifying risk, safety and wellbeing concerns from varying referral pathways such as Police reports, Child Protection Referrals, Community Referrals and Client Self referrals, either via the phone or on site. This will ensure that Orange Door Clients are supported and provided with and/or linked into effective and relevant services. The Practitioner will be required to work collaboratively within a multidisciplinary, inter-Agency team, while managing a complex workload.

The Orange Door Practitioner will complete Intake and Assessment incorporating high quality assessments of children in relation to need and risk utilising both the Best Interests Framework and MARAM Framework. They will receive and process referrals from a variety of resources, prioritising risk, safety and wellbeing for all clients within the orange door. They will work respectfully with families considering cultural and social influences that each family may present with.

The Orange Door Practitioner will comply with agency, program and legislative requirements in relation to information sharing, case recording and data entry requirements. They will provide a range of short-term interventions that will include a variety of casework and case management skills. They will take an integrated practice approach with local Family Violence services (including Victoria Police), Integrated Family services agencies, the Aboriginal Practice Lead, Senior Community Based Child Protection Practitioners and other service providers to provide creative, flexible intake service responses for children and families with complex issues and who may be difficult to engage. The Orange Door Practitioner will make an active commitment to the development and maintenance of a cohesive multi-disciplinary team and participate in staff meetings, team meetings and staff development. They will work after hours if required (currently operating hours cease at 5pm), and participate in regular supervision. The Orange Door Practitioner will take reasonable care for their own health and safety and for that of others in the workplace by working in accordance with legislative requirements and Family Life’s occupational health and safety (OHS) policies and procedures.

Our Ideal Candidate

Our ideal candidate will have a relevant tertiary qualification in Social Work, Psychology, Early Childhood Specialist and/or related behavioural sciences at degree level with substantial experience; or associate diploma level with substantial experience in the relevant service stream. They will have proven ability to implement key theory, particularly Child Development, Trauma Informed, Systems, Family Violence and Coercion and Control in practice. They will possess a well-rounded understanding of Family Violence drivers, risk assessment and safety planning.

Candidates will have experience working with families and children experiencing complex needs and high risk / risk issues in any of the following services areas: Family Services, Child Protection, Housing, Family Violence, Disability, Mental Health and/or Alcohol and Other Drugs Position. They will have demonstrated ability to conduct comprehensive safety and wellbeing assessments and work within the ‘Best Interests Principles’ as outlined within the Children, Youth and Families Act 2005 and well as a sound knowledge of the MARAM framework.

Candidates will have proven ability to engage with families who are reluctant to use support services. They will have demonstrated ability to develop and maintain strong collaborative relationships and partnerships with key stakeholders, both internal and external. They will will have capacity to work with ambivalence and uncertainty in the context of ongoing environmental change and complex problems for vulnerable members of the community.

Our ideal candidate will have capacity to remain calm and focused under pressure and take initiative in resolving problems. They will have demonstrated experience of working under limited supervision with full accountability for their own tasks and duties. They will have excellent communication and time management skills, and ability to be self-directed. They will have Information technology skills, including proficiency in Microsoft Office suite, Google Suite, Microsoft Teams and Client Relationship Management (CRM) system.

What we offer

  • Flexible work hours/working from home where possible
  • Salary packaging (up to an extra $18,000 in tax-free pay per year)
  • Paid Wellbeing Leave
  • Paid Study Leave
  • Additional Purchased Annual Leave
  • Home office equipment provided by Family Life to support Hybrid Working
  • Employee Assistance Program, a free and confidential counselling service

How to apply

For a full position description please click here Click here.

Please submit your confidential application including a CV and cover letter addressing the key selection criteria via our Application Portal.

For further information about this opportunity, please contact Amarlie, Orange Door Team Leader on: 0412 441 858.

Applications close: Friday 29 July 2022

*We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.  Please apply now to ensure you do not miss out!!

All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check, Police Records Check and COVID vaccination certificate. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.
Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.
Family Life is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.

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