Family Dispute Resolution Practitioner

Be part of transforming lives for stronger communities

  • Work locally in the Bayside Area and make a difference within the Community
  • Enjoy flexible work options and a great team culture
  • Permanent Opportunity, 34.2 hours per week (0.9 FTE)
  • Level 5 SCHADS Award $93,860 FTE + Generous Salary Packaging + Super

Family Life is a recognised Employer of Choice. Work with us and be part of our supportive, people-focused culture.

The Opportunity

The Family Dispute Resolution Practitioner (FDRP) is a full-time, permanent role based at the Family Relationship Centre in Frankston. The FDRP delivers Family Life’s integrated model of Family Dispute Resolution (FDR) including Property Mediation and Family Relationship Services for parents, children and their extended families who need support due to relationship challenges such as separation and divorce.

Key Responsibility Areas

The key responsibilities include but are not limited to:

  • Conduct professional intake, assessment, referrals and case noting.
  • Facilitate/Co-facilitate FRC groups both online and in person.
  • Provide FDR, Property Mediation, Child Inclusive sessions and case coordination services to families both online and in person.
  • Ensure that the needs and safety of the families take priority at all times.
  • Conduct ongoing risk assessments and develop safety plans to mitigate risk and ensure safety.
  • Deliver services to quality standards, complying with relevant legislation and contractual requirements.
  • Maintain professional boundaries, documentation and administrative systems according to program and legislative requirements, including planning and documentation of group and community education programs.
  • Participate in regular supervision and reflective practice groups.
  • Other duties as outlined by your Team Leader.


Our Ideal Candidate

To be successful in this role, you must be registered as a Family Dispute Resolution Practitioner (FDRP) with the Attorney General’s Department or be eligible for FDRP registration. You will have tertiary qualifications in Social Work, Law or Psychology, Masters in Counselling or a related field. Additional postgraduate qualifications and training in areas such as counselling, family therapy, child inclusive practice, and property mediation are highly regarded.

Essential to this role is your experience working with family separation and Family Law issues and working within a multidisciplinary team to provide a high level of performance and innovation, preferably relating to Family Relationship/Family Support areas. You will have experience in undertaking intake and assessment and working effectively with parents individually and in small groups, who have experienced high levels of conflict. You will have strong skills working with and understanding the developmental needs of children who have experienced trauma and abuse. A working knowledge of the complexities of Family Violence is needed for this role. You will also have Information technology skills, including proficiency in Zoom, Microsoft Office and Google suite, and client management systems.

Who are we

At Family Life, we believe every child deserves to thrive in a safe and healthy family environment. Family Life is a specialist family services provider that has worked with children, families and communities for more than 50 years.  Our vision is to work with clients and partners to create capable communities, strong families and thriving children.

We are known for our innovation and whole-of-community collective impact approach. Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships. We are proudly purpose-driven, independent and not for profit. We support our community through our specialist family services, community strengthening programs, a network of op shops, a vibrant engaged volunteer community and passionate skilled staff.

Working at Family Life is more than just a job

It’s the feeling of knowing that your work is contributing to making the community in which you live a better place and working with others who feel the same way. 

Additionally, you will have access to:

  • Flexible Work Culture through our Hybrid Working Model
  • Salary packaging (receive up to an extra $18,500 in tax-free pay per year)
  • Paid Wellbeing Leave
  • Paid Study Leave
  • Additional Paid Leave for End of Year Closedown
  • Purchased Annual Leave Scheme
  • Rostered Day Off Scheme for Eligible Employees
  • Employee Assistance Program, a free and confidential counselling service for employees

How to Apply

A full position description please click here.

Please submit your confidential application including a CV and cover letter addressing the key selection criteria via our Application Portal

For further information regarding the position please contact Helen Warner, Acting FRC Team Leader on (03) 8599 5433.

Applications close: 17 June 2024

*We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. Please apply now to ensure you do not miss out!

All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check.  Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.

Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.

Family Life is a child safe organisation.  We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.

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