Volunteer Administration Coordinator

Be part of transforming lives for stronger communities

  • Part Time (0.8 FTE, 4 days per week), 12 Month Fixed Term Contract
  • $72,361 – $77,854 per annum (pro rata, negotiable, depending on skills and experience)
  • Sandringham, with some travel to other Family Life sites

Who we are

Family Life is a specialist family services organisation known for its innovation, impact and whole-of-community approach.  Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships.

Family Life is a child safe organisation. We value, respect and listen to children and young people.  We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.

Who we are looking for

We are looking for a skilled, passionate individual who embodies the Family Life Way principles to achieve positive outcomes for our volunteers, organisation and our communities.

The Volunteer Team is looking for a personable, highly organised, enthusiastic professional, who will thrive on providing high-quality administrative support, managing their own workload allowing for peaks and troughs in volunteer program activities, with strong IT and reporting skills that is always looking at ways to improve processes to enhance our volunteers’ experiences in a brand new role for the organisation.


What we offer

Family Life team members have access to generous employee benefits including salary packaging, flexible work arrangements (including RDO’s and Purchased Leave), EAP services, and training and professional development opportunities.

The position

The Volunteer Administration Coordinator is a part time, 12 month contract position based at Family Life’s Sandringham site. The position reports to the Volunteer Engagement Lead and supports the Volunteer Coordinator.
The key purpose of the position is to assist with the delivery of an effective and efficient volunteer management across the organisation and support Volunteer Team projects and initiatives across the organisation.

A day in the life of this position includes:

  • Providing administration support for the recruitment of a new volunteer
  • Updating volunteer records and producing reports on Salesforce
  • Suggesting and implementing process improvements on the CRM
  • Arranging a volunteer training event
  • Responding to volunteer enquiries and scheduling interviews
  • Supporting safety screening process
  • Liaising with social enterprise and program staff to support strong volunteer engagement
  • Supporting the Volunteer Team with various administrative tasks relating to projects and initiatives.

Why apply?

Do you have high-quality administration skills and a passion for volunteers and community engagement? Are you skilled at developing strong relationships with internal and external stakeholders? Are you looking for a role where you can balance your work and non-work commitments? If you answered yes to these questions, we would love to hear from you!

How to apply

For a full position description please click here.

Please submit your confidential application including a CV and cover letter addressing the key selection criteria via our Application Portal. Please note: applicants who do not meet the selection criteria will not be considered.

For further information regarding the position please contact Nes Davey, Volunteer Engagement Lead on (03) 8599 5433.

Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.

All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check.  Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.

Applications close: Friday 25 June 2021*

*We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.  Please apply now to ensure you do not miss out!!

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