Team Leader Children’s Contact Service

Be part of transforming lives for stronger communities.

  • Full time, permanent
  • $90,835 – $93,960 plus superannuation (negotiable depending on skills and experience)
  • Frankston / Sandringham – with travel to other Family Life sites from time to time.


Who we are

Family Life is a specialist family services organisation known for its innovation, impact and whole-of-community approach.  Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships.

Family Life is a growing organisation that is recognised for its innovative approach and has been named in the Top 10 Give Easy Innovation Index for 2018 and 2019. Family Life has also been awarded an Australian Crime Prevention Award for Meaningful Community Change for leading the ‘Together We Can’ collective impact project which saw a significant drop in reported incidents of family violence over the life of the project in Cardinia Shire.

Family Life is a child safe organisation. We value, respect and listen to children and young people.  We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.

Who we are looking for

We are looking for a skilled, passionate individual who embodies the Family Life Way principles to deliver trauma informed support to our clients and achieve positive outcomes for communities.



What we offer

Family Life team members have access to generous employee benefits including salary packaging, flexible work arrangements (including RDO’s and Purchased Leave), EAP services, and training and professional development opportunities.

The position

The Team Leader Children’s Contact Service (CCS) is a full time, permanent position based between our Frankston and Sandringham sites. The position provides leadership to the CCS team, initially with a focus on effectively integrating the CCS service across the various service sites.

The Team Leader CCS is focused on providing best practice services for clients and vulnerable children, supporting team member’s continuous improvement, and delivering quality services that are compliant with relevant legislative and contractual requirements.

Why apply?

This is a great opportunity for an experienced Team Leader with a passion for making a difference to the lives of vulnerable families and children to join the Family Life team. If this sounds like you, we would love to receive your application!

How to Apply

For a full position description please click here

Please submit your confidential application including a CV and cover letter addressing the key selection via our application portal by clicking here . Please note: applicants who do not meet the selection criteria will not be considered.

For further information regarding the position please contact Karen – Program Manager, Family Engagement on 9784 0640.

Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.

All offers of employment are subject to a satisfactory Working with Children Check and Police Records Check.

Applications close: 24 September 2019

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